Zeriatex always focuses on a long term successful relationship on its customer`s. Therefore we came up with the solution for the Clothing and textile industry on how to repair lost supplier trust.
The depth of the relationship is more important than length. As if weren’t bad enough to the lost jobs and plummeting sales caused by the recession. Now comes word that one of the survival strategies for Clothing manufacturing companies — cost containment — has damaged relationships with suppliers.
Fortunately, some new supply chain management strategies designed to repair relationships. Weather any economic condition are starting to gain traction.
Here are some tips to repair lost supplier trust:
1. UNDERSTAND THE CORE PROBLEM ON THE CLOTHING AND TEXTILE INDUSTRY
Assumptions, expectations and unspoken rules lay the foundation of trust within any supplier relation on Clothing and textile Industry.
Supplier meetings and focus interviews are very important as one-to-one interaction with your suppliers may shed light on bottlenecks. Which have been decreasing process efficiencies, While focus interviews would help you collect qualitative data and better the needs and concerns of your suppliers. Comprehending the factors of human error will help you proceed with more precision.
2. ACKNOWLEDGE MİSTAKES & WRONGDOİNGS TO THE CLOTHING AND TEXTILE INDUSTRY
If a clothing / textile industry or a fashion brand is seeking to repair trust. This implies that there has been an event or some variable factor that has undermined the strength of the relationship.
For instance, if the clothing industry company is involved in a deal with a buyer and has intimated a particular supplier regarding the supply, and shipment of the consignment before a pre-determined deadline.
Due to this repugnant twist of events, if an organisation approaches another supplier, for instance, supplier 2 for the stern deadline-driven deal, sans bringing this to the notice of supplier 1, implies that the organisation has committed contempt of trust and shall put in unparalleled efforts to refurbish relationship with the Apparel and clothing supplier.
3. INVEST IN THE FUTURE
In most business relationships, pondering for the future is paramount than the past. If a supplier feels as though the partnership has genuine prospects, then they will commit. The most important inception leg of a plan is pragmatic investment operation.
Garment Manufacturers Suppliers must see and observe the pledged to the relationship by the buyer. And that they are putting serious resources into play.
This can be best illustrated through technical assistance offered or other supplier development arrangements. Where the vendor can quantify the benefits that will flow towards them.
4. TRANSPARENCY MATTERS ON CLOTHİNG AND TEXTILE İNDUSTRY
Lastly, the company needs to build a credible plan in partnership with the clothing industry supplier. The supplier will be learning what’s different this time.
It will also expect there to be a clear set of metrics which makes performance transparent and installs clear lines of accountability between the two parties. The supplier will also be learning the criteria for re-selection.
Therefore, if you are keen on improving relationship with your suppliers, and look forward to entrusting hands-on recognition to your association, we would recommend you to comprehensively mull over the above-mentioned points, to accrue quantifiable results.